Introduction
Woodlands Natural Health (“WNH,” “we,” “us,” or “our”) is a Private Membership Association dedicated to supporting the whole-body health and wellness of our members. We are committed to protecting the privacy of everyone who visits our website or uses our services.
This Privacy Policy explains what personal information we collect, how we collect it, how we use it, and the choices available to you. By using our website at woodlandshealth.org or our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal identifiers
- Full name
- Email address
- Phone number
- Mailing address
Health and wellness information
- A general intake questionnaire completed at the time of booking through IntakeQ, covering wellness goals and areas you would like support with
Payment information
- Credit or debit card details collected at the time of booking (processed securely through IntakeQ; we do not store full card numbers on our servers)
Website usage data
- Pages visited, time on site, browser type, and device information, collected anonymously through Google Analytics
Form submissions
- Information submitted through our website forms (contact form, Discovery Call calendar, Private Wellness inquiry): full name, phone number, email address, preferred contact method, and any notes or overview you share about what you are looking for
How We Collect Your Information
We collect information through the following channels:
- Contact Us form: integrated with GoHighLevel (HighLevel Inc.), our customer relationship management platform
- Free Discovery Call calendar: scheduling form integrated with GoHighLevel
- Private Wellness inquiry form: integrated with GoHighLevel
- Newsletter sign-up: email address collected with your consent
- IntakeQ: when you book a service directly through our booking link, you complete a general intake form and submit your payment at that time
- Google Analytics: automatically collects anonymous usage data when you visit our website via cookies and similar tracking technologies
- Phone and text: when you call or text us directly
How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage your appointments
- Send appointment confirmations, reminders, and follow-up communications
- Process payments and security deposits
- Personalize the services we recommend based on your wellness goals
- Send our newsletter and health-related updates (only if you have subscribed)
- Respond to your inquiries and requests
- Improve our website, services, and marketing
- Comply with applicable laws and regulations
We do not sell your personal information to third parties.
Third-Party Services
We work with trusted third-party platforms to operate our business. Each has its own privacy policy governing how they handle your data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| GoHighLevel / HighLevel Inc. | CRM, contact forms, booking calendars | gohighlevel.com |
| IntakeQ | Appointment scheduling, intake forms, payment processing | intakeq.com |
| Google LLC (Analytics) | Anonymous website usage tracking | policies.google.com |
| Meta Platforms | Advertising on Facebook and Instagram | facebook.com |
| Cherry Financial | Patient financing option | withcherry.com |
| CareCredit | Patient financing option | carecredit.com |
| Fullscript | Online supplement store | fullscript.com |
We share your information with these providers only as necessary to deliver the services you request or have consented to.
Health and Wellness Information
When you book a service through IntakeQ, you will be asked to complete a general intake questionnaire (similar to a standard new-client form). This may include general information about your wellness goals and areas you would like support with. This form is completed at the time of booking only.
Woodlands Natural Health operates as a Private Membership Association and is not a traditional healthcare provider subject to HIPAA. However, we treat all health and wellness information with the highest level of care and confidentiality.
We do not share your health or wellness information with third parties except:
- With IntakeQ, our booking platform, as needed to manage your appointments
- When required by law
- With your explicit consent
Payment Processing
Payments and security deposits are processed securely through IntakeQ. We collect payment information at the time of booking and require a 50% deposit to confirm certain appointments.
We do not store your full credit or debit card number on our servers. All payment data is handled by IntakeQ in accordance with their security standards.
We also offer financing options through Cherry Financial and CareCredit. If you choose one of these options, you will be redirected to their platforms, and your information will be subject to their respective privacy policies.
Email Communications
If you subscribe to our newsletter, we will send you periodic updates about wellness topics, upcoming events, and WNH news. Subscribing is optional and requires your consent.
We also send transactional emails related to your appointments, such as confirmations, reminders, and follow-up messages. These are part of the service and are not promotional in nature.
You may unsubscribe from our newsletter at any time by clicking the “Unsubscribe” link at the bottom of any newsletter email. Unsubscribing from the newsletter does not affect appointment-related communications.
Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing data over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may ask us to correct inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it
- Opt out of marketing: You may unsubscribe from our newsletter at any time
- Opt out of analytics: You may disable Google Analytics tracking through your browser settings or the Google Analytics Opt-out Add-on
To exercise any of these rights, please contact us at the information below. We will respond to your request within a reasonable timeframe.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights, please reach out:
Woodlands Natural Health
25420 Kuykendahl Rd #D100
Tomball, TX 77375
This Privacy Policy was last updated on November 11, 2026. We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.